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Questions

Frequently Asked Questions

What social media platforms do you manage?

We manage Instagram, TikTok, Facebook, Pinterest, X (Twitter), Threads, Bluesky, and emerging platforms. That said, we recommend focusing investment where your audience is most active and where content can drive measurable outcomes.

What research and insights work do you offer?

We conduct custom qualitative and quantitative research to inform strategy and decision-making. This includes media and brand-lift measurement, tracking studies, pricing and innovation research, and political or issue-based research.

How does email marketing fit into the overall strategy?

Do you work with our industry?

We have experience with Fortune 500 brands and growing businesses across luxury, manufacturing, cannabis, CPG, technology, and professional services. Our approach adapts to any category by grounding strategy in insights and authentic storytelling.

How are contracts structured?

We offer both project-based and retainer engagements. The majority of our research and insights work is scoped on a project basis. All scopes are custom-built around your goals, timelines, and internal capabilities.

What does onboarding look like?

Onboarding is designed to build deep understanding before execution. We align on goals and success criteria, set up analytics and marketing infrastructure, define engagement cadence, and review key inputs from your team—brand voice, audience knowledge, competitive landscape, category constraints, and differentiators. Depending on complexity, onboarding can take two weeks to two months. We prioritize accuracy and strategic fit over rushing into tactics.

How involved do we need to be as a client?

As involved as you want to be! Some clients prefer weekly touchpoints, others monthly. We tailor approval workflows, reporting, and strategic discussions to your preferred cadence.

What happens if we need to cancel?

There are no cancellation fees. We require 30 days’ notice to ensure a clean transition and proper handoff.

How quickly can we expect to see results?

Timelines depend on your goals, channels, and level of investment. SEO and organic growth take longer to compound, while paid media campaigns typically generate initial learning within the first two weeks of launch. We focus early efforts on actionable insights that inform optimization and scale.

What is your position on AI-generated content?

AI can support efficiency in some cases, but compelling brand storytelling requires human insight. If you are asking for your audience’s time and attention, human effort must be behind the message. Explore our blog for perspectives and in-depth research on the use of AI.

Can you handle development as well as marketing?

Yes. We design and build custom websites on Shopify, Framer, WordPress, and other platforms. Our goal is a fully integrated stack—from messaging and conversion through analytics and optimization.

Questions

Frequently Asked Questions

What social media platforms do you manage?

We manage Instagram, TikTok, Facebook, Pinterest, X (Twitter), Threads, Bluesky, and emerging platforms. That said, we recommend focusing investment where your audience is most active and where content can drive measurable outcomes.

What research and insights work do you offer?

We conduct custom qualitative and quantitative research to inform strategy and decision-making. This includes media and brand-lift measurement, tracking studies, pricing and innovation research, and political or issue-based research.

How does email marketing fit into the overall strategy?

Do you work with our industry?

We have experience with Fortune 500 brands and growing businesses across luxury, manufacturing, cannabis, CPG, technology, and professional services. Our approach adapts to any category by grounding strategy in insights and authentic storytelling.

How are contracts structured?

We offer both project-based and retainer engagements. The majority of our research and insights work is scoped on a project basis. All scopes are custom-built around your goals, timelines, and internal capabilities.

What does onboarding look like?

Onboarding is designed to build deep understanding before execution. We align on goals and success criteria, set up analytics and marketing infrastructure, define engagement cadence, and review key inputs from your team—brand voice, audience knowledge, competitive landscape, category constraints, and differentiators. Depending on complexity, onboarding can take two weeks to two months. We prioritize accuracy and strategic fit over rushing into tactics.

How involved do we need to be as a client?

As involved as you want to be! Some clients prefer weekly touchpoints, others monthly. We tailor approval workflows, reporting, and strategic discussions to your preferred cadence.

What happens if we need to cancel?

There are no cancellation fees. We require 30 days’ notice to ensure a clean transition and proper handoff.

How quickly can we expect to see results?

Timelines depend on your goals, channels, and level of investment. SEO and organic growth take longer to compound, while paid media campaigns typically generate initial learning within the first two weeks of launch. We focus early efforts on actionable insights that inform optimization and scale.

What is your position on AI-generated content?

AI can support efficiency in some cases, but compelling brand storytelling requires human insight. If you are asking for your audience’s time and attention, human effort must be behind the message. Explore our blog for perspectives and in-depth research on the use of AI.

Can you handle development as well as marketing?

Yes. We design and build custom websites on Shopify, Framer, WordPress, and other platforms. Our goal is a fully integrated stack—from messaging and conversion through analytics and optimization.

Questions

Frequently Asked Questions

What social media platforms do you manage?

We manage Instagram, TikTok, Facebook, Pinterest, X (Twitter), Threads, Bluesky, and emerging platforms. That said, we recommend focusing investment where your audience is most active and where content can drive measurable outcomes.

What research and insights work do you offer?

We conduct custom qualitative and quantitative research to inform strategy and decision-making. This includes media and brand-lift measurement, tracking studies, pricing and innovation research, and political or issue-based research.

How does email marketing fit into the overall strategy?

Do you work with our industry?

We have experience with Fortune 500 brands and growing businesses across luxury, manufacturing, cannabis, CPG, technology, and professional services. Our approach adapts to any category by grounding strategy in insights and authentic storytelling.

How are contracts structured?

We offer both project-based and retainer engagements. The majority of our research and insights work is scoped on a project basis. All scopes are custom-built around your goals, timelines, and internal capabilities.

What does onboarding look like?

Onboarding is designed to build deep understanding before execution. We align on goals and success criteria, set up analytics and marketing infrastructure, define engagement cadence, and review key inputs from your team—brand voice, audience knowledge, competitive landscape, category constraints, and differentiators. Depending on complexity, onboarding can take two weeks to two months. We prioritize accuracy and strategic fit over rushing into tactics.

How involved do we need to be as a client?

As involved as you want to be! Some clients prefer weekly touchpoints, others monthly. We tailor approval workflows, reporting, and strategic discussions to your preferred cadence.

What happens if we need to cancel?

There are no cancellation fees. We require 30 days’ notice to ensure a clean transition and proper handoff.

How quickly can we expect to see results?

Timelines depend on your goals, channels, and level of investment. SEO and organic growth take longer to compound, while paid media campaigns typically generate initial learning within the first two weeks of launch. We focus early efforts on actionable insights that inform optimization and scale.

What is your position on AI-generated content?

AI can support efficiency in some cases, but compelling brand storytelling requires human insight. If you are asking for your audience’s time and attention, human effort must be behind the message. Explore our blog for perspectives and in-depth research on the use of AI.

Can you handle development as well as marketing?

Yes. We design and build custom websites on Shopify, Framer, WordPress, and other platforms. Our goal is a fully integrated stack—from messaging and conversion through analytics and optimization.

Let's get started

Let's get started

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions